- PERSONAL INFORMATION WE COLLECT
In conducting every aspect of our business, we may collect Personal Information. Such information may include, without limitation: your name, home and mailing addresses, email addresses, telephone numbers, military service history, history, driving history, criminal and legal history, insurance information, age, gender, billing information, social security number, and other types of Personal Information that you choose to provide to us or that we may obtain about you. We collect Personal Information, as well as non-personal information, in multiple ways:
1.1 Information You Provide to Us: We collect information you provide to us. This may include, for example, when you use our Services, request information or materials from us, apply to be a mentor or coach, apply to be a faculty member, apply to participate in our programs as a Fellow, apply for or accept employment with us, donate to us, use any of the interactive portions of our website, register on the customer portal, communicate with us, or make purchase products from the THF Store.
1.2 Information We Collect from Other Sources: We may collect information about you from a variety of third-parties. For example, we may obtain information about you from:
- companies that search for, provide, and/or aggregate information from public records, such as LexisNexis Risk Solutions and Accurint;
- companies that process donations, such as Classy, Inc.;
- state and federal government agencies, such as the Department of Veteran Affairs, the Department of Defense, and the United States Special Operations Command;
- social media networks when you grant permission to access your data on one or more networks, tag us in a post, or comment on our posts, videos or photographs;
- partner organizations such as the Marine Raider Foundation, the Wounded Warrior Project, and the Navy Seal Foundation;
- former or current participants in our programs, coaches, mentors or faculty; and
- publicly-available sources and data suppliers from which we obtain data to validate or supplement the information we hold.
1.3 Information We Collect Automatically: When you use our Services (i.e. visit our website or use applications that run on mobile devices or tablets), we collect some information automatically. For example, when you visit our website, we may collect device, usage and log information such as your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, the search engine you used to locate the website, and the website you visited before or after our site. In addition, we gather certain navigational information about where you go on our website to help us determine which areas of the website are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. If you use our mobile applications or use our Services on a mobile device or tablet, we may also collect your device type, mobile phone number, operating system type, wireless carrier, and device IDs, on our mobile applications.
We also use web beacons and pixels in our emails to collect information about how you interact with our emails. For example, we may place a pixel in marketing emails that notify us when you click on a link in the email. We use these technologies and the information they collect to operate, evaluate the effectiveness of, and improve our marketing emails.
If you want to remove or block collection technology from your device at any time, you can update your browser settings (consult your browser’s “help” menu to learn how to remove or block cookies and similar technology). You can find instructions on how to manage collection technology on different types of web browsers at www.allaboutcookies.org.
- HOW WE USE PERSONAL INFORMATION
We may use your Personal Information and other information to:
- provide you with Services;
- manage all aspects of an applicant or employee’s employment relationship, including, but not limited to the establishment, maintenance, and termination of employment relationships.
- allow creation of an on-line account;
- process transactions that you have requested;
- verify your identity;
- determine your eligibility to serve as a Coach, Mentor, or Instructor;
- determine your eligibility to participate in our programs as a Fellow;
- select our Fellows;
- carry out the purposes for which you provided the information;
- process any applications, forms, requests, inquiries, or other information you submit;
- report to our partner organizations;
- assist in securing post-program employment;
- secure attendance at events and employer visits;
- provide customer service;
- personalize the Services according to your personal preferences;
- update account information;
- communicate with you;
- inform you of events, programs, products or services that may be of interest to you;
- process and provide a receipt for your donation;
- conduct data analysis, audits, security and fraud monitoring and prevention;
- enhance, improve or modify our Services;
- for use in marketing and advertising;
- identify usage trends;
- determine the effectiveness of our marketing and promotional campaigns; and
- operate and expand our business activities and Services.
We may also use Personal information we have collected and aggregated, or anonymized Personal Information received from third-parties, to understand more about our users (for example, we may use aggregated information to calculate the percentage of our users who have a particular telephone area code). This includes demographic data, inferred commercial interests, and other information we may collect from you or from third-parties.
- HOW WE SHARE PERSONAL INFORMATION
We may share your Personal Information as follows.
Service Providers. We may share your Personal Information with third-parties who work on behalf of, or with, us such as vendors, processors, suppliers, agents, attorneys, and representatives (collectively, “Service Providers”). Service Providers assist us with a variety of functions including, but not limited to, sending marketing communications, assisting with advertising and related analytics, delivering packages, scheduling and performing maintenance on our websites and applications, processing donations, processing and fulfilling sales of products and merchandise, shipping products and merchandise; conducting research or surveys, sending regular mail and e-mail, maintaining databases, and providing customer service representatives or software.
Partner Organizations. We partner with for-profit and non-profit organizations to serve the special operator community (“Partner Organizations”). These Partner Organizations may share resources with us or provide funding to us. We may share your Personal Information with Partner Organizations so that they may assess our impact and the impact of our programs, our effectiveness, our employment statistics, and the impact of their donation or strategic partnership. They may also use your Personal Information as part of their marketing, advertising, or social impact campaigns. We may also share aggregated or anonymized information with our Partner Organizations. A list of our Partner Organizations is available at https://www.honor.org/our-partners/.
Potential Employers. If you are a Fellow, we may share your Personal Information, including a copy of your resume, with potential employers to assist you in finding employment after your transition out of the military and into the private sector. We may also share your Personal Information if you sign-up to visit the offices of a potential employer so that they may place you on their visitor list and otherwise prepare to host you as part of our visit.
Coaches, Mentors and Faculty Members. If you are a Fellow, we may share your Personal Information with our coaches, mentors and faculty members so that they may support your participation in our programs.
Government Agencies. We may share your personal information with government agencies such as the Internal Revenue Service.
Disclosures Under Special Circumstances. We may disclose your Personal Information to third-parties: (i) where we have a good faith belief that such disclosure is necessary to meet any applicable law, regulation, legal process or other legal obligation; (ii) when we believe disclosure is necessary to protect or prevent harm, illegal activity, or financial loss; (iii) to detect, investigate and help prevent security, fraud or technical issues; and (iv) to cooperate with law enforcement, government, quasi-governmental and public agency requests or reporting requirements.
Corporate Transactions. We may transfer your Personal Information in the event we: (i) sell or transfer, or are considering selling or transferring, all or a portion of our business or assets; or (ii) are considering or engaging in any reorganization, conversion, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our ownership interest, business or operations.
At Your Request. We may share your Personal Information with any individual or entity that you request we share your Personal Information with.
- PURCHASES FROM OUR STORE
When you purchase products or merchandise from us, you are directed to a third-party website – Shopify, Google Pay, or PayPal – to process your payment. By entering your Personal Information in the interactive form, you are providing your Personal Information, including your payment information, to the third-party who will use that information to process your payment. We will also collect your Personal Information in order to fulfil the order. To do so, we will share your Personal Information with one of our Service Providers who will assist in fulfilling and shipping your order.
- MAKING A DONATION
- LINKING TO OTHER SITES
- THIRD-PARTY APPLICATIONS
- “DO NOT TRACK” DISCLOSURE
We do not collect or respond to Do Not Track signals and our websites do not function differently based on any Do Not Track preferences that may be received. For more information on Do Not Track signals, please visit https://allaboutdnt.com/
- PROTECTION OF PERSONAL INFORMATION
We store your information using reasonable physical, technical and administrative safeguards. Please be aware that the Services and data storage are run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. In addition, no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third-parties not under our control to intercept or access transmissions or private communications unlawfully. We cannot ensure or warrant the security of any information you transmit to us over the internet.
The Website is not designed to solicit information from individuals under the age of 16. We do not knowingly collect or store any personal information from anyone under the age of 16. If we become aware that we have collected or stored personal information from an individual under age 16, we will remove his or her personal information from our files. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please notify us immediately by sending an email to email@example.com.
- MARKETING COMMUNICATIONS
If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out by contacting us by email at firstname.lastname@example.org or by following the instructions in any such email you receive from us. We will try to comply with your request as soon as reasonably practicable. If you opt out of receiving marketing emails from us, we may still send you important administrative messages, from which you cannot opt out.
- INTERNATIONAL DATA TRANSFER
The Services are hosted in the United States and are governed by United States law. If you are using the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and databases are located. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Services, you consent to your information being transferred to our facilities and to the facilities of those third-parties with whom we share it as described in this Policy. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- UPDATING YOUR PERSONAL INFORMATION
In certain circumstances, you may be able to review and request changes to your personal information on the website or by contacting us at email@example.com.
- CONTACT US
Last Updated: May 28, 2020